When considering making a payment with a single-use virtual card, it is essential to remember that this type of card serves as a delivery method.
If you choose a single-use virtual card as the delivery method for a specific vendor, it will become the default for that vendor. You can change this at any time if needed.
This article explains how you can pay a vendor with a single-use virtual card.
❗Important:
- The vendor needs a point-of-sale terminal to process the single-use virtual card.
- The vendor should use the whole amount within a single virtual card transaction. It’s not possible to split the amount on the virtual card into different transactions.
- The payor can select a single-use virtual card as a delivery method only if making a payment via their bank account. It’s unavailable if you decide to pay with your card.
- Vendors retain flexibility: even if the payor chooses a virtual card, the vendor can switch to receiving payment via ACH transfer if it's not their preferred method.
How to pay a vendor with a single-use virtual card
1 - Select + New payment. This button is available on any Pay dashboard tab.
Alternatively, you can select Create a bill from the Bills tab.
This is your first payment? Check out our comprehensive guide.
2 - In the Pay page, fill in the Vendor business name field.
3 - Select + Add new vendor.
If you want to pay an existing vendor and change the payment delivery method to a single-use virtual card, check this article for instructions.
4 - In the Add vendor window on the right side, scroll down to the Delivery methods section.
Please note: We recommend filling in all the optional fields, such as:
- Vendor contact name
- Account number
- Email address
- Phone number
5 - Select + Add next to Virtual card delivery method.
6 - Enter the vendor’s email address for a virtual card delivery. Then, select Save.
7 - Check that the email address is correct and select Save. If you need to change it, you can easily do so by selecting Edit.
8 - Enter the payment amount.
9 - To include an invoice with your payment, select Add bill details. This step is optional.
It opens the bill details page, where you can:
- Select Browse to upload your invoice image/file to upload an invoice from your device. The invoice will be uploaded and then scanned for information to add to the payment.
- Review the automatically scanned details and make any necessary edits.
- Select Continue to pay once all details are correct. This will return you to the Pay page.
We accept PDF, JPEG, JPG, and PNG files up to 10MB. Upload one invoice per file. The system will scan your invoice and autofill payment details, but always review for accuracy. Use Replace to upload a different file or Cancel to remove it entirely.
10 - Select the payment frequency. You can choose between a one-time payment and a recurring payment.
11 - Select Bank account as your payment method. The single-use virtual card is not available when paying with your card.
12 - Make sure the virtual card is selected as the Delivery method. If not, select it from the drop-down list.
13 - Select the delivery date for your payment. To change the default delivery date, select 'Custom date' and choose the date from the drop-down calendar.
14 - Add a memo for your vendor and their email address for a payment summary.
15 - Review all the payment details. If everything is correct, select Confirm and pay.
That’s it. Your vendor will get an email with the single-use virtual card details.
Please note:
- All future payments to this vendor will be sent via a single-use virtual card.
- The vendor can change the delivery method to an ACH transfer if they don’t want a single-use virtual card.
- If you need to change the delivery method for an existing vendor, please refer to this guide for instructions.