eBills are electronic bills. Some billers offer the option to send their bills automatically to your pay business bills account.
Pay business bills lets you subscribe to the service when you're paying a verified biller that supports this option.
Note: Approving subscription.
Pay business bills lets you send a subscription request to the biller. The biller decides if to approve the request or reject it. Pay business bills is not responsible for nor does it play any part in the biller’s decision.
How much does it cost?
Getting eBills is completely free.
This article will walk you through the following:
- How to subscribe to get eBills
- Subscription statuses
- How do eBills appear in your account
- How to unsubscribe from getting eBills
Here’s how to subscribe to get eBills
There are 3 ways to send a subscription request to a biller:
Subscribing when adding a new vendor
At the very last step of adding a new vendor which is a verified biller, you can subscribe to eBills.
1. Add a new vendor by following these steps.
2. After clicking Save vendor, you see the option to subscribe.
3. In Get eBills directly, click Subscribe.
4. Fill in the subscription form.
- Confirm your account number with this biller.
- Enter the identification field. This field may vary depending on the vendor.
Note: What can an identification field be?
-
- SSN
- ZIP code
- Name on the primary account
- PIN/CODE- account access code
- AMT DUE- Amount due from current bill
- Phone number
- DOB- Primary account date of birth
- Due date- Due date on the statement
- Policy number
- Street- Service address street
- ZIP & name- the ZIP and last name on the bill
- Confirm your address. Edit if needed.
- Select what service you're subscribing to in Receiving options.
5. Confirm the terms and conditions. Click Subscribe.
Note: The terms & conditions in my form look different.
That may be because every biller has its terms & conditions. Pay business bills is not responsible for nor does it play any part in the biller’s terms & conditions for the service.
That’s it! Your subscription request was sent. As soon as the biller approves it, you’ll get eBills directly to your Bills tab.
Subscribing to get eBills from a saved biller
Verified billers in your Vendors tab that provide the service of eBills are labeled with the black eBill icon .
1. You can subscribe from 3 places in the Vendors tab:
- From the eBill icon: Hover the eBill icon to see the Get eBills directly message, and click Subscribe.
- From the three dots: Click the three dots and select Subscribe to eBill from the dropdown list.
- From the vendor’s name: Click the vendor. On the vendor’s details page on the right, under eBills subscription, click Subscribe.
2. Fill in the subscription form.
- Confirm your account number with this biller.
- Enter the identification field. This field may vary depending on the vendor.
Note: What can an identification field be?
-
- SSN
- ZIP code
- Name on the primary account
- PIN/CODE- account access code
- AMT DUE- Amount due from current bill
- Phone number
- DOB- Primary account date of birth
- Due date- Due date on the statement
- Policy number
- Street- Service address street
- ZIP & name- the ZIP and last name on the bill
- Confirm your address. Edit if needed.
- Select what service you're subscribing to in Receiving options.
3. Confirm the terms and conditions. Click Subscribe.
Note: The terms & conditions in my form look different.
That may be because every biller has its terms & conditions. Pay business bills is not responsible for nor does it play any part in the biller’s terms & conditions for the service.
That’s it! Your subscription request was sent. As soon as the biller approves it, you’ll get eBills directly to your Bills tab.
Subscribing when scheduling a payment
At the very last step of scheduling a payment to a verified biller, you can subscribe to eBills.
1. Schedule a payment as usual.
2. In Get eBills directly, click Subscribe.
3. Fill in the subscription form.
- Confirm your account number with this biller.
- Enter the identification field. This field may vary depending on the vendor.
Note: What can an identification field be?
-
- SSN
- ZIP code
- Name on the primary account
- PIN/CODE- account access code
- AMT DUE- Amount due from current bill
- Phone number
- DOB- Primary account date of birth
- Due date- Due date on the statement
- Policy number
- Street- Service address street
- ZIP & name- the ZIP and last name on the bill
- Confirm your address. Edit if needed.
- Select what service you're subscribing to in Receiving options.
4. Confirm the terms and conditions. Click Subscribe.
Note: The terms & conditions in my form look different.
That may be because every biller has its terms & conditions. Pay business bills is not responsible for nor does it play any part in the biller’s terms & conditions for the service.
That’s it! Your subscription request was sent. As soon as the biller approves it, you’ll get eBills directly to your Bills tab.
Subscription statuses
There are 4 possible statuses:
Unsubscribed
A biller in your vendors' list that is both verified and offers the service to send eBills is marked with the black eBill icon . This indicates that you can subscribe to the service but haven’t done it yet.
Pending request
When your request is pending, it will be marked in the Vendors tab with the yellow icon next to the biller’s name. It will also get a Pending label in the vendor’s details page.
Subscribed
When your request is approved you’re subscribed to getting eBills from the biller. It will be marked in the Vendors tab with the green icon next to the biller’s name. It will also get a Subscribed label in the vendor’s details page.
Request rejected
When the biller rejects your request you’ll see the red eBills icon . It will also get a Rejected label in the vendor’s details page.
Note: Can I resend my request?
Yes, you can. Click the three dots, and select Review and try again from the dropdown list. Your request form will be opened. Edit the details if needed and click Subscribe to send the edited request.
How do eBills appear in your account
Verified billers that offer eBills service are marked with the eBill icon in the color of the subscription status.
Regardless of the tab you’re at, the biller’s name will always have the icon next to it.
The Bill details of bills that were automatically received through the subscription will include the bill’s source as eBill.
How to unsubscribe from getting eBills:
There are 2 stages of subscription when you can unsubscribe from getting eBills:
Unsubscribing when the subscription request is pending
1. Go to the Vendors tab.
2. Find the relevant biller. It will be marked with a yellow eBill icon.
3. Click the three dots.
4. Select Edit Vendor from the dropdown list.
5. In the vendor’s details page, click the three dots.
6. Click Cancel subscription.
That’s it, your request is canceled. Next to the biller’s name, you’ll see the black eBill icon indicating that it provides the service but that you’re not subscribed.
Unsubscribing an approved subscription
1. Go to the Vendors tab.
2. Find the relevant biller. It will be marked with a green eBill icon.
3. Click the three dots.
4. Select Edit Vendor from the dropdown list.
5. In the vendor’s details page, click the three dots.
6. Click Cancel subscription.
7. In the Cancel eBill subscription popup, click Cancel subscription to confirm.
That’s it, your request is canceled. Next to the biller’s name, you’ll see the black eBill icon indicating that it provides the service but that you’re not subscribed.