Syncing pay business bills with QuickBooks Online saves time by eliminating dual entry. Bills and vendor information will automatically appear in your pay business bills account.
There’s no subscription fees when using pay business bills accounts payable solution to pay your bills, and you enjoy unlimited free ACH to ACH bank transfers. You can choose from a wide range of payment and delivery methods.
Once you send a payment through pay business bills, the status will be updated in your accounting software as well for seamless reconciliation.
To resolve missing bill payments in QuickBooks Online:
1. Go to Quickbooks Online and find the missing bill payments.
2. Go to pay business bills to make sure your accounts are properly linked.
3. Go back to Quickbooks Online to merge your accounts.
Step 1: In QuickBooks Online
Verify that the bill payments are missing. Here’s how:
1. Sign in to QuickBooks Online.
2. On the left sidebar, click Transactions.
3. Select Chart of accounts from the dropdown list.
4. Locate your desired checking or credit card account.
5. Double-click on it.
6. Verify that the bill payments are missing.
Step 2: In pay business bills
Verify that your payment account is properly linked to your desired bank or credit card account.
1. Get into your pay business bills account.
2. Go to Settings.
3. Click Payment methods.
4. On your payment account, click the three dots on the right.
5. Click Edit sync details.
6. In Link bank account to QuickBooks, make sure that the payment method is linked to your correct corresponding account in QuickBooks Online. Edit, if needed. Click Link accounts.
Step 3: In QuickBooks Online
Move the transactions into the correct bank account by merging accounts.
1. Sign in to QuickBooks Online.
2. On the left sidebar, click Transactions, and select Chart of accounts from the dropdown list.
3. Search your Chart of accounts for a Bank or Credit Card account that you didn't create.
Tip: What should I look for? It will likely show a negative account balance because it contains your "missing" bill payments and a blank spot under the bank balance.
4. Once you locate the relevant account, double-click it.
5. Important- Do not skip this step! Before continuing to Step 6, verify that the bill payments appearing in the register are all the missing ones that need to be moved to the correct Checking or Credit card account.
NOTE: Bill payments that belong to more than one account.
If the bill payments listed here need to be moved to more than one Checking or Credit card account, you will need to edit and correct each Bill Payment one transaction at a time.
6. Return to Chart of accounts.
7. Locate the checking or credit card account that you are expecting your bill payments to appear, and note the exact spelling including capitalization.
Tip: You can highlight the name in QuickBooks and copy it to your clipboard.
8. On the relevant account, click the down arrow and choose Edit.
9. On the Account page, change the Name to the exact name of your desired account, then click Save and Close.
Tip: Paste the name from your clipboard that you saved in the previous step.
10. On the Please Confirm popup, click Yes to merge your accounts.
NOTE: This is permanent.
This can’t be undone, so make sure you did not skip Step 5.
11. Locate and double-click on the checking or credit card account that you are expecting your bill payments to appear in.
12. All your missing bill payments should now appear in the correct account.