Don’t have your vendor’s payment delivery details or aren’t sure how they want to receive payments? Pay business bills lets you ask your vendors to choose their preference.
There are two ways to ask your vendor for their payment details:
Request your vendor's payment details when scheduling a payment
1. Start by scheduling a payment.
2. When asked how your vendor would like to receive payment, select Not sure? Let the vendor choose.
3. Fill in the vendor’s email address. Click Save and continue.
4. Continue scheduling the payment like you always do.
Request your vendor's payment details from the Vendors tab
1. Go to the Vendors tab.
2. Select the vendor whose payment details you’d like to request. Or add a new one.
Selected vendor from list
1. Click on the vendor’s name.
2. On the right, scroll down to Delivery methods.
3. Next to Ask vendor for payment details click Send request.
3. If we don’t have your vendor’s email you’ll see this pop-up message.
4. Enter their email and click Send request.
Add a new vendor
1. Click Add vendor
2. Add the vendor’s contact info. Click Continue.
3. When asked how your vendor would like to receive payment, select Not sure? Let the vendor choose.
4. Enter your vendor’s email address and click Send and add a bill to continue scheduling a payment. Or click Send and close if you wish to request their details without scheduling a payment.
That’s it! Regardless of which way you request your vendor's details, they'll get an email asking to select a delivery method for the payment. The email will include your details so they can easily recognize who it's from.
NOTE: How will this affect delivery time?
- Payment delivery time depends on when your vendor fills out their details.
- Once they do, you’ll receive an email notification with an estimated time of delivery, which is usually 5-7 days for a check and 3-4 days for ACH bank transfers.
- When scheduling the payment, you'll see a note under the payment deduction date letting you know by which day your vendor needs to provide the payment details in order to get paid on time.
Does the payment details request link expire?
The link remains valid for 7 business days. If your vendor doesn't add their details, the payment will be canceled and your bill will be moved back into your Bills tab. You’ll receive an email notification if this happens.